At Virgin Media, we want everybody to enjoy our products and services. That's why we're doing all we can to make sure they are accessible.
On this site you will find everything you need to know about accessibiity at Virgin Media. Whether you live with an impairment, or support someone who does, we hope you find the information useful.More about our approach to accessibility
Virgin Media proudly sponsored Richard Whitehead in his epic 2013 fundraising run from John O'Groats to Land's End. Richard successfully completed 40 marathons in 40 days on 23rd September 2013. Read more about Richard's recent achievement this link opens in a new window and what we're doing to support him.
Find out how to use subtitles, audio description and other features of the Virgin Media TiVo® service.
By changing a few settings on your computer you can make browsing the web easier.
We all love keeping in touch with family and friends. Find out what access features make this possible for everyone.
Looking for a new mobile? Many of our mobile phones are packed with useful accessibility features. We'll show you which features will help you.
To speak to a member of the Virgin Media team face to face, visit one of our high street stores.
As well as providing bills in accessible formats, we have a service that lets a friend or family member look after your account.
Dial 150 from your Virgin Media home phone or mobile. It's free.
Cable customers: Dial 0845 454 1111*
National customers: Dial 0845 454 2222*
Dial 789 from your mobile. It's free.
Or ring us on 0845 6000 789* from any other phone.
Dial 18001 0845 454 1111*
* For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcostsOpens in new window. Call costs from other networks and mobiles vary.