We want to improve the way our websites work with assistive technologies like screen magnifiers and voice activation software.
We hope these little changes will help make the web even more enjoyable for all.
We know our site isn't perfect. Sometimes we've had to include features on our site that may cause accessibility issues, like video content from other people or organisations.
If you only use a keyboard or screen reader, there are visible skip links so you can skip a section. They appear when you tab onto them.
We're working hard to stop these problems or provide accessible alternatives in future.
The BBC has a site called 'My Web My Way' help you use your computer's access features. There are guides on topics likes changing fonts and colours, making your keyboard easier to use and finding content with British Sign Language.
If you're using a screen reader, you can browse this page by using these keyboard commands:
You can also use the controls in your browser to change the size of the text or the colour of the display.
For example, to change a website font and colour settings in Internet Explorer:
Links to pages and other websites will open in the same window unless we say so. Some links can also open in a pop-up window on top of the page you're viewing.
A text link is like this:
Follow Richard's challenge (opens in a new window)
(opens in a new window) is hidden for screen reader users.
We've made this section of our site conform with the AA standard of the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0). These guidelines are recognised all over the world as a benchmark for building accessible, user friendly websites.
The following assistive technologies are compatible with this section. They won't work on areas with accessibility limitations.
If you have any problems with older versions of these applications or other assistive technologies, please tell us.
This section works with modern browsers including Microsoft Internet Explorer 8+, Mozilla Firefox, Apple Safari, Google Chrome 10+ and Opera 10+.
If you have any problems with older versions of these browsers, please let us know.
This website was made to meet World Wide Web Consortium (W3C) standards for HTML 5 (HyperText Mark-up Language) and CSS (Cascading Style Sheets).
Dial 150 from your Virgin Media home phone or mobile. It's free.
Dial 0345 454 1111*
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Or ring us on 0345 6000 789** from any other phone.
Dial 18001 0345 454 1111*
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** Please note that standard charges apply. Please check with your network operator for rates.